Definitions

• “Company” means FuriousOnce trading as FuriousOnce, its successors and permitted assigns;

• “Conditions” means these terms and conditions;

• “Contract” means any contract between the Company and the Customer for the sales and purchase of Supplies;

• “Customer” means the person(s) or company whose order for the Supplies is accepted by the Company;

• “Goods” means any goods supplied or to be supplied by the Company to the Customer and includes their packaging and any replacement Goods supplied under these Conditions;

• “GST” means good and services tax which may from time to time be imposed under any GST Law or any value added tax, consumption tax, or tax, duty, charge or imposition of a similar nature whatsoever and by the whatever name called, which may from time to time be imposed or charged (including any increases or decrease to the rate )

• “Tax” means all forms of direct and indirect taxation and, without limiting the generality of the foregoing, shall include all forms of income tax, real property gains tax, corporation tax and any taxation of a similar nature, GST, sales tax, service tax, stamp duty and all fees, assessments, levies, imposts, duties, increases, interest, surcharge, penalties, fines, charges, fees, deductions and withholdings whatsoever charged or imposed by any Tax Authority;

• “Tax Authority” means any tax or customs authority and any other government, quasi-government, statutory, state, provincial, local government, municipal authority or body invested with the power to apply, operate, administer or enforce any law, legislation, rule, regulation or practice in Malaysia on any direct and indirect taxation, including the Director General of Inland Revenue, the Inland Revenue Board of Malaysia, the Royal Customs and Excise Department, the Director General of Customs and Excise, the Collector of Stamp Duties, the Ministry of Finance and the Minister of Finance, or any successor thereof;

• “Services” means any services supplied or to be supplied by the Company to the Customer;

• “MYR” means Malaysian Ringgit;

• “Supplies” means any Goods or Services.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service Changes

Prices

All prices for or in connection with any Supplies provided by the Company are in MYR and are (unless otherwise advised) inclusive of GST chargeable, if any, on that Supply and other Taxes and any applicable transport and handling charges which shall be added at the time of despatch and shall be payable by the Customer. The Company has used all reasonable endeavours to ensure that prices for the Supplies are accurately set out in the Catalogue but these prices are not binding and the Company reserves the right to change its prices without notice at any time. Prices charged will be those prevailing when an order is accepted.   Additional services or any customisation of the Goods requested by Customer shall be charged at the price quoted in writing by the Company. The Company’s standard documentation is a single invoice and a single despatch note. The cost of additional copies or of any other documents is not included unless specified on the Company’s quotation or pro forma invoice. The Company reserves the right to charge for copy invoices or where the original has been lost or misplaced by the Customer. The Company will quote for such charges if details are given at the time a quotation is requested. Such charges will be detailed separately.

If any Supply by the Company under or in connection with these Conditions is or becomes subject to GST, the amount payable by the Customer for such Supply shall be increased by the amount of the GST chargeable on the Supply. 

Unless specifically provided otherwise, if GST is payable on any Taxable Supply under or in connection with these Conditions, the Company may recover from the Customer to whom the Taxable Supply is made, the amount of GST payable under the GST Law on the Taxable Supply and the Customer shall pay the Company the amount of the GST at the time when payment for the Taxable Supply is due.

The parties shall at all times comply with the GST Law and all other statutes relating to Tax. Failure by the Customer to comply with any term and condition of these Conditions may constitute a material breach of these Conditions and the Company may, in its sole discretion, terminate these Conditions. All terms defined herein shall have the meaning ascribed to them in the GST Law, unless the context otherwise requires.

Terms of Payment

The buyer entitled to make payment for the Goods with various payment methods in FuriousOnce’s website. The terms and conditions applicable to each type of payment shall be applicable to the contract.

Credit Card

Credit card payment option is available for all buyers. We accept all Visa and MasterCards, both Credit and Debit, and is 3D Secure (Verified by Visa and MasterCard Secure) enabled. All your credit card information are protected by means of industry- leading encryption standards. Please take note that additional charges may be incurred if you are using a non-Malaysian issues due to Foreign Exchange.

Debit Card

FuriousOnce accepts all Malaysian Visa and MasterCard debit cards where subject to bank availability. All debit card numbers shall be protected by means of industry- leading encryption standards.

Bank Transfer

Buyer shall transfer the payment for the Goods to a FuriousOnce’s account for the total amount of Buyer’s purchase (including any applicable taxes, fees and shipping costs). The transaction must be payable in Ringgit Malaysia. FuriousOnce accepts online bank transfer from AmBank, Bank Islam, CIMB Bank, Hong Leong, Maybank, Public Bank, RHB.

For Bank Deposit

Buyer shall email the bank proof to FuriousOnce within 48 hours after transaction. A revert on notice of bank proof will be sent back to customer side within 12 hours as well. Goods delivery will only be proceed once we’ve sent you a revert notice regarding the receiving of customer bank proof. FuriousOnce reserve the right to neglect customer order if customer side fails to provide us the bank proof within 72 hours after your online transaction done. Purchase invoice will only be sent through email form, and the company reserves the right to charge for copy invoice or the original has been lost or misplace by the customer. The final receipt will be only sent to customer side together with the Goods during delivery

Order

The Company reserves the right to decline to trade with any company or person or to accept orders for Supplies in part. To avoid duplication, any written confirmation of telephone orders sent must be clearly marked “Confirmation only”. The Company will not accept liability for orders not so marked and duplicate orders will be charged accordingly. The Company does not impose any minimum order requirements on orders. Orders for certain Goods, in particular Goods which are not in Catalogue or are non-stock items, may be subject to a minimum order quantity or value which the Company will use its reasonable endeavours to notify to the Customer prior to accepting its order. Once accepted, no order may be cancelled or reduced without the prior written agreement of a director of the Company. Without limiting the generality of this, orders for Goods which are not in-catalogue may not be cancelled. *Please take note that delivery charge is excluded and should be bear by customer. Charge of the delivery rate will depend on the courier company customer select and the area of delivery.

Standard Delivery

Provided that Goods are in stock, the Company will use its reasonable endeavours to despatch Goods ordered before 4:00 pm Monday to Friday on the same working day and Goods ordered after 4:00 pm Monday to Friday on the next working day. No commitment is given in relation to delivery times achieved.

Returns and Exchange

All Goods are returned at the Customer’s risk and expense and should be undamaged by the Customer and in their original packaging. The Customer is responsible for returning Goods to the Company and for providing proof of delivery of such return. All Goods accepted for return should be returned for receipt by the Company within 7 days of delivery. The Customer should return the Goods to “NO 535 JALAN WAJA 4 TAMAN INDUSTRI WAJA 09000 KULIM KEDAH DARUL AMAN, MALAYSIA” clearly quoting the Customer’s account number and order number. Any Goods returned as ‘unwanted’ or ‘incorrectly ordered’ may at the discretion of the Company be subject to a restocking fee of 20% of the invoice value of the Goods. In order for a customer to be eligible for a refund or replacement. You shall ensure that the Product is sent to us in the same condition as it was when received by you and is packaged properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not to accept returns and send the product back to you.

All Goods accepted for exchange should be returned the Goods to Company within 7 days of delivery. For the Goods with higher price compared with the orignal Goods, cutomer must pay for the extra meanwhile for the exchange on lower price Goods, the extra charged of 20% restocking fees will be incured for this particular transaction.

Delivery Conditions

Our products are to be delivered to you at a requested address. We do delivery within Peninsula Malaysia. It is essential that during delivery, someone is in to receive the products. Customers are responsible for paying the shipping cost. Customers will be responsible for paying for their own shipping costs for returning their item. Shipping costs are non-refundable. If a customer receive a refund, the cost of return shipping will be deducted from the refund. We ask for patience with factors that may be beyond our control (e.g. traffic conditions etc.) as we cannot be held liable for any such delays.

Force Majeure

Neither we, nor any courier service that we use shall be liable for any failure to perform, where such failure or delay results from any circumstances outside our reasonable control including but not limited to any fire, flood, explosion, accident, adverse weather conditions, traffic congestion, mechanical breakdown, obstruction of any private or public highway, riot, government act, act of war, terrorism, act of God, or from any industrial dispute or strike whatsoever.

Refunds

Once we received the returned item, we will inspect it and notify the customer that we have received the returned item. We will immediately notify the customer on the status of the refund after inspecting the item. If the return is approved, we will initiate a refund to the customer. The transaction period of refunds shall take 7-14 working days for us to proceed.

Contact Us

If you have any questions about these Terms, please contact us.